Frequently Asked Questions
Getting Here & Parking
Yes, complimentary on-site parking is available for hotel and dining guests and is located outside the Ballymaloe Gift Shop.
Yes, a complimentary electric vehicle charging station is available to our guests. Please ask at reception for its location.
Camper vans may be accommodated in a designated parking area by prior arrangement. They are not permitted to park overnight in the main hotel car park. Please contact our team before arrival for further information.
Ballymaloe House is approximately a 45-minute drive from Cork Airport. We are also approximately 40 minutes from Cork city and 15 minutes from Midleton and Midleton Train Station.
Accommodation
Check-in is at 15:00, while check-out is at midday on the day of your departure. If you would like to enquire about early check-in or late check-out, please contact +353 21 465 2531.
Our cancellation policy is 7 days before the arrival date. For no-shows or cancellations within 7 days of the scheduled arrival date, a charge equivalent to the first night’s accommodation will be taken from the card provided at the booking stage. The deposit remains non-refundable. If you depart earlier than planned, the remaining accommodation will be charged in full.
Advance purchase rate is non-refundable in the event of cancellation. Full payment of the total accommodation cost is taken at the time of booking. The rate is non-transferable, and no changes are permitted.
Bookings made during our New Year Sale require a 20% non-refundable deposit, taken at the time of booking. After the sale ends, bookings cannot be transferred at the sale rate. If you request a change, you will be offered the best available rate at the time of amendment. One transfer is permitted per individual booking. Any additional transfers will result in the original deposit being forfeited.
If you booked with a 3rd party or on our website, please follow their cancellation instructions. Alternatively, our reservations team will be happy to assist you on +353 21 465 2531 or [email protected]
All bedrooms include bathrobes and slippers, are en-suite and include thermostatic temperature controls, high-speed Wi-Fi and speakers you can connect to via Bluetooth.
No, we invite you to enjoy the tranquillity of the countryside and the amazing sounds of nature that will surround you. Though we do turn on the TV in our Garden Room, upon request.
No, instead, we serve a slice of seasonal cake with freshly brewed tea or coffee to all our guests upon arrival, daily between 15:00 to 17:00. Many of our guests choose to enjoy it beside a fire in the Drawing Room.
Like many historic Irish country houses, Ballymaloe House does not have air conditioning. Its thick walls help keep the interiors naturally cool during the summer, while windows can be opened to let in the fresh country air. Fans are also provided for your comfort.
We do not offer a full pillow menu; however, both feather and hypoallergenic pillows are available upon request.
Dining
Breakfast is served daily, from 08:00 to 10:30, where residents can enjoy a wholesome buffet and hot cooked options on the menu.
A 3-course lunch is served in the conservatory, Monday to Saturday between 12:30 and 14:00. It includes starter, main course and dessert, priced at €50 per person. On Sundays, we serve a 3-course set lunch menu which includes a Dessert Trolley from 12:30 to 14:00 (the last table booking is at 13:30), which is priced at €70 per adult, children (3-15) at €35 and over 16’s at full price.
The 5-course, seasonal farm-to-table dinner menu, concluding with our signature dessert trolley, is served in all dining rooms, including the historical Yeats Room, Monday to Saturday, 18:30 to 21:00 for €120 per adult. Teenagers (13–17) are €80, while Children (6–12) are €60. On Sundays, a 4-course dinner menu is served from 18:30 to 21:00, priced at €90 per adult, teenagers (13–17) €70 and children (6–12) €50.
We highly recommend making a reservation to avoid disappointment. Please call 021 465 2531 or Book Online.
No, we do not have an official dress code, although feel free to dress up.
In the dining rooms, we accommodate children of the hotel residents who are under 12 years of age until 20:00.
Guest facilities
We have a variety of guest activities and guided tours for our guests to experience, as well as various walking trails on our 300 acres of grounds.
Yes, we have an outdoor swimming pool that is open year-round. It is accessible from the Main House and is located beside the Woodland Sauna.
Only registered service dogs are allowed at Ballymaloe House Hotel.
Gift vouchers
The monetary value gift card can be redeemed against guest accommodation and dining at Ballymaloe House Hotel.
Ballymaloe House Hotel gift cards and Ireland’s Blue Book vouchers cannot be used to pay this deposit but may be redeemed against the remaining balance. A valid credit card is required to secure all reservations, and a 10% non-refundable deposit will be charged at the time of booking.
Gift vouchers can be purchased online or at Ballymaloe House Hotel reception.
Ballymaloe businesses
Yes, Ballymaloe Cookery School and Gardens are located 4km from Ballymaloe House Hotel. Our guests can get free entry if you ask the reception team to arrange a token for your complimentary visit.
Of course, Ballymaloe Shop and Café is open seven days per week, from 09:00 to 18:00 and offers a wide selection of Irish-made gifts, crafts, knitwear and kitchenware. The café at the rear of the gift shop serves homemade cakes and beverages daily from 10:00 to 17:00.
