Night Porter

Night Porter

Ballymaloe House is seeking a Night Porter. Responsibilities are as follows:  

  • Work closely with Front of House Reception, and carry out any requests that they may have in relation to customer needs
  • Ensure all departmental standard operating procedures, Hotel Policies and Procedures are adhered to
  • Welcome guests and carry their luggage
  • Answer queries, give local advice and directions
  • Run errands for Front of House team. Take messages. Move furniture or equipment to set up rooms for events
  • Respond to safety and security issues
  • Support the waiting staff
  • Keep the reception area, front of house terrace and common rooms clean and tidy
  • Provide room service to guests in accordance with Hotel Policies
  • Clean and ensure the lobby, and surrounding areas, are kept and left clean and tidy
  • Maintain open communication line with staff and guests
  • Be environmentally friendly and cost aware
  • Carry out additional duties as requested by the manager
  • Flexibility is essential for this role, weekends and evening shifts involved.
  • Demonstrate a high level of professionalism in dealing with confidential information
  • Be aware of all first aid and fire procedures. Be familiar with firefighting equipment
  • Demonstrate a high level of professionalism in dealing with confidential information
  • Scheduled hours 11pm until 7am

Benefits of working with us:

  • Working as part of an Award-Winning Team
  • Career progression opportunities
  • Training & Development opportunities, including company funded training
  • Complimentary staff parking
  • We provide the uniforms
  • Meals on Duty
  • Team Social Events
  • 20% staff discount dining option
  • Staff accommodation (subject to availability)
  • Reduced accommodation rates for Family & Friends
  • Extra benefit for the Chefs: The opportunity to attend the Ballymaloe Cookery School afternoon demonstrations, including Guest Chefs demonstrations

Application Form

If you enjoy working as part of a passionate and creative team and would like to apply for this role, please send your CV using the form below.

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For further queries or questions, please email Fern Allen directly.

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